Privacy Policy

Membership Agreement


A) The facilities of website is controlled by Aysan Tekstil Sanayi İşletmeleri A.Ş, located at the address of Mimar Vedat Cad.No:1 Kat 4 Sirkeci 34112 Fatih İstanbul Turkey ; herein after it will be called ‘Aysan Tekstil’

b)  Internet user subscribing to the website ("Member’)


2. Subject of the Agreement

The subject of this Agreement is the determination of the terms of use of the member from Aysan Tekstil’s website

3. Rights and liabilities of the parties

3.1. Member undertakes and declares that all  provided personal and other information during the signing up on the website is legally correct and covering all lost and damages of Aysan Tekstil because of inconvenient and  deceptive information.

3.2. Member cannot share the given password by Aysan Tekstil to other people or organizations.The right of using the given password only belongs to the Member. Therefore, Aysan Tekstil reserves all kinds of compensation rights and other claims arising from such unauthorized use against all claims and demands that may be brought against Aysan Tekstil by third parties or authorized authorities.

3.3.  Member accepts and undertakes to comply with the legal regulations and not to violate them while using the website. Otherwise, all legal and criminal liabilities that will arise will completely and exclusively bind the member.

3.4. Member may not use the website in any way to disrupt public order, to violate public morality, to disturb and harass others, to violate others' intellectual property and copyright. In addition,  member cannot engage in activities or actions (spam, virus, trojan horse, etc.) that prevent or force others to use the services.

3.5. Aysan Tekstil will not be responsible for reading member data by unauthorized persons and for damages that may occur to member software and data. The Member has agreed in advance not to claim compensation from Aysan Tekstil for any damages it may incur due to the use of the website.

3.6. Member who violates one or more of the articles listed in this membership contract is criminally and legally responsible for this violation and will keep Aysan Tekstil free from the legal and criminal consequences of these violations. Also; Due to this violation, if the event is brought to the legal field, Aysan Tekstil reserves the right to request compensation due to non-compliance with the membership agreement against the member.

3.7.  Aysan Tekstil always has the right to unilaterally delete the membership of the member and delete the files, documents and information belonging to theMember. Member accepts this saving in advance. In this case, Aysan Tekstil has no responsibility.


3.8. website software and design are owned by Aysan Tekstil and the copyright and / or other intellectual property rights related to them are protected by the relevant laws, and cannot be used, acquired or changed by the member without permission.


3.9. The name and Internet Protocol (IP) address of the Internet service provider used by Aysan Tekstil for the improvement and development of the website and / or within the framework of legal legislation, the date and time accessed to the Site, the pages accessed and the site accessed some information, such as the Internet address of the Web site that provides direct connection, may be collected


3.10. In order to provide better service to its users, to improve its products and services, and to facilitate the use of the site, Aysan Tekstil can use the personal information of the members in the works for the specific preferences and interests of its users. Aysan Tekstil reserves the right to keep a record of the member's actions on the website


3.11. Within the scope of current and / or enforced practices, real  and or legal person who is a member of  declares the acceptance of  all submission of applications such as  product and service promotions, advertisements, campaigns, advantages, surveys and other customer satisfaction  conducted by Aysan Tekstil and all its affiliates.Member declares and accepts allowing its data to be collected, shared with all companies affiliated with Aysan Tekstil, used and archived by all companies affiliated with Aysan Tekstil, unless its membership expires, unless the member has indicated otherwise.Unless the member has notified otherwise, member accepts and declares acceptance of  contacts of  Aysan Tekstil and its affiliates by means of communication channels such as internet, telephone, SMS, etc.

  • The Member declares and accepts not making  any claims  from Aysan  Tekstil and its affiliated companies regarding the direct and / or indirect material and / or moral negative and / or positive or any damages due to the collection, sharing, use, archiving and access to the above mentioned data; Member can access detailed information about Clarification Text About Processing Personal Data at Policy

3.12. If it is need  with the intention or good faith ,Aysan Tekstil may declare the personal data of Member , when  it is asked for a legal obligation or to comply with legal procedures ,communicated to or to protect and save  its and its participation’s  rights and property.

Right of Withdrawal and Return Procedures

You can withdrawal and return the purchased fabric  roll without any reason within 7 days starting from the date of its receival to your address.

To  give a start for the return procedure , the roll should be in our warehouse within 7 days  and return transportation fee should be covered by the purchaser.

The packaging of the product you want to return should be  undamaged, unused; the barcode must not be damaged or broken.Please note that if purchased fabric is less than one roll  can not be returned without any reason  as these orders are customised  for the client by cutting the fabric rolls.

Cancellation and Refund Conditions

Aysan Tekstil Sanayi İşl.A.Ş.  acts in accordance with the Consumer Protection Law in return operations

The ability to return a product is generally subject to the following conditions

Return Period

You can return the unused  fabric rolls  with a petition containing the product invoice and the reason return,  just after  the order  receival  your  but  for this claim , the fabric should not be cut, destroyed ,partly or totally not used or its  the re-merchantability  still should be preserved

These return rolls should be in our warehouse within 7 days and if there is no approved failure or lack of quality of the returned fabric ,the return transportation will be covered by the client.

Returns and refunds of customized orders less than one roll are  not accepted due to their re- merchantability lost.

Return Conditions:
For  the returns and refunds you should provide the below documents and conditions completely, otherwise your return will not be accepted.

You can return the fabric roll within 7 days after receiving your order to your address.

The returned   fabric should not be cut, destroyed, partly or totally not used or its the re-merchantability  still should be preserved and it should be in our warehouse within 7 days after you received.

Please send the products you want to return with a note attachment and your invoice, stating your reason for return.

If the product cannot be returned as it was delivered to the client, the product will not be returned and its price will not be refunded.

In the event that one roll or more fabric return claims, arriving at and delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product arrives.

The shipment fee for the returns  will be covered by the client .

Return Process

Before sending the product to us, you need to inform us of your return request by filling out the contact form in the contact area.

Please send us the signed letter stating why you returned the product with the package, after the confirmation of the return by

The confirmation of the return will be informed to you either by mail or phone. Cargo charges are covered by the clients and counterpayments will not be accepted.

In the event that one roll or more fabric return claims, arriving at and delivered in accordance with the return conditions, the refund of the product amounts will be processed on the day the product arrives.

Products that cannot be returned due to their nature (except for products that are defective or defective, products that may pose a health hazard after opening, eg products that require one-to-one contact with the body during use, have been used, tried or destroyed to such extent that they cannot be sold again), disposable products cannot be returned.

Damaged and replacement products are processed within 3 (three) business days after reaching

All products sold on are under the guarantee of the company and the exchange process is carried out by our company.


3.13. Measures have been taken within the existing possibilities for the  website to be free of viruses and similar software.In addition, Member  should supply virus protection system and provide the necessary protection to ensure ultimate security.In this context, the member is deemed to have accepted to be the sole responsible for all errors and direct or indirect consequences that may occur in software and operating systems upon entering the website

3.14. Aysan Tekstil reserves the right to change the content of the site at any time, to change or terminate any service provided to users, or to delete Member information and data registered on the website.

3.15. Aysan Tekstil may change, update or cancel the terms of the membership agreement at any time without any prior notice and / or warning. Any provision that has been changed, updated or repealed will be effective for all members at the time of publication.

3.16.  The parties acknowledge and agree that all computer records of will be the sole and true exclusive evidence, in accordance with article 287 of the HUMK and that such records constitute a contract of evidence.

4. Termination of the Contract
This agreement will remain in effect until the member cancels the membership or until the cancellation of the membership byAysan Tekstil . In case of violation of any provision of the membership contract of the member, Aysan Tekstil may cancel the membership of the member and terminate the contract unilaterally.

5. Dispute Resolution

Only Istanbul Courts and Enforcement Offices are authorized in disputes regarding this contract.

6. Effect
The membership registration of the member means that the member has read all the articles in the membership agreement and accepts the articles in the membership agreement. This Agreement  was concluded at the time of membership of the member and has  entered into force mutually.